Will Covid 19 Affect My Shipment?
No, not on most products. We ship directly from California for most of our products, but are welcome to reach out at email@example.com if you have any questions or concerns.
At Black Moon Electronics, our customer's shopping experience and trust means everything to us, so yes, there may be a slight 10-20 day delay from orders coming from China but in-stock orders orders are shipping daily from California to our US customers.
We believe in being 100% open, honest and transparent, so please look below at what to typically expect. We thank you again for your continued trust and loyalty!
At Black Moon Electronics our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. Please allow an extra 10 to 20 days on all deliveries from China due to Covid 19 issues.
The time frame for order delivery from China is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer to process the orders, which normally takes an additional 2-3 business days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery (Outside of the US and UK) usually takes about 7–20 business days. US orders are usually shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer occasionally.